LivehelpGenie service enables online businesses to communicate securely with Internet users in real time, thereby enhancing the online experience. Some screenshots demonstrating the visitor side and the agent side are given below.
Screenshots: Your Website
You can add our chat button to your website simply by copying and pasting a bit of HTML into your pages. The web site visitor can click on live chat icon on your web site to chat with your website representative.
Screenshots: Visitor Chat Window
After a visitor clicks on the chat button on your website, the visitor will immediately see a chat window and will be able to immediately begin chatting with one of your operators. No download is required for your web site visitors. Window is customizable to match with your website.
Screenshots: Agent Chat Window
The operators will hear a sound alert when your website visitor requests for a chat by clicking on the live chat button. Once the operator accepts the chat invitation a communication is established between the site visitor and the agent.
The operator can monitor the visitors on the website in real time and send proactive chat invitations to visitors.
The following is the agent interface:
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