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LivehelpGenie is Live Chat Software for live help, live support, visitor tracking, and proactive sales support for your web site. It is a software based solution that allows Companies to communicate, or chat, in real time with visitors. Live support is used to give immediate response, customer support and information to website visitors and customers with an added extra human touch.

It enhances your ability to sell and support over the web by providing a comprehensive, easy to use solution that brings you and your site visitors closer together. This interaction takes place at precisely those moments in which a site visitor is in the greatest need of personal contact. LivehelpGenie helps to resolve different issues faster than email support and easily exchange text based data like URLs, Images, Emails and Passwords that are often complex to communicate verbally by phone.

With the implementation of our software on your site, you can have web site visitors to get immediate, real-time on-demand help and enables web site owners to track and communicate with visitors to their site.

Our mission is to provide an affordable, yet enterprise level live chat solution to any websites, which put their customers in the first place. Our team of talent and creative developers is highly dedicated to create user-friendly and powerful software that our valuable customers enjoy. We listen to our customers. The solutions we provide are designed and built around your needs. They integrate easily with your existing and future systems with a very easy set up.

We spent over one year in the development of LivehelpGenie. Our CEO, Mr.S.Gupta, says:

"We wanted to create the most efficient software that makes electronic commerce really work. We believe that once you have taken a look at the full range of features available, you will agree that LivehelpGenie really does make a difference to your business".

 Do you know?

  • Almost 60% customers prefer live online help as compared to telephone assistance & E-mail.
  • Live Chat increases conversation rate between visitors and website by 35%.
  • An online customer who uses the "Live Chat" is 25% more likely to make a purchase than a customer who does not.
  • There has been a prediction that 67 million US websites will use chat for providing services in 2007.
For any query, please chat with our LivehelpGenie Representative.